Amelia: conversational AI platform

Author - Yushan Chen


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Amelia, formerly known as IPsoft, is an American conversational AI platform provider with over 550 clients worldwide. Its main products include Amelia (a conversational AI platform), Amelia HyperAutomation Platform (a cognitive and autonomic platform for IT and business operations) and DigitalWorkforce.ai (an online marketplace where users can browse, interview and on-board digital employees).

This company profile provides:

  • key data about Amelia
  • an overview of the company’s strategy
  • an analysis of the company’s strengths and weaknesses.


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