The Digital experience: operator use cases (volume II)
Telecoms operators worldwide are undertaking initiatives to transform their digital experience in order to better engage with their customers and to reduce costs. This report includes a collection of use cases highlighting operators initiatives around improving customer engagement, driving efficiencies in call centres and embracing public cloud-based deployment models.
Telecoms operators are adopting different strategies to improve their digital experience and reduce costs through the use of modern technology.
HIS CASE STUDY PROVIDES:
- an executive-level view of the digital initiatives, including key drivers, strategies, analysis and benefits observed
- categorisation of digital initiatives depending on their unique business objectives
- a collection of use cases for each of these initiative types.
Leading Network Communication and ICT Equipment Providers and Their Private 5G Network Solutions (pre-order)
Private 5G network is one of the focal topics at MWC 2023, and many companies are aggressively strengthening their own solutions through collaborations, mergers & acquisitions, and other strategies to
View ReportAWS in the telecoms industry
AWS in the telecoms industry market research report available in single user pdf license with Aarkstore Enterprise at USD 499
View ReportThe Digital service opportunities for operators in the Middle East and North Africa: trends and forecasts 2018–2023
Operators digital service revenue in Middle East and North Africa (MENA) could increase to 1.1% of the total mobile service revenue if operators continue to invest in the digital segment.
View ReportThe Digital service opportunities for operators in Europe: trends and forecasts 2018–2023
This report analyses the size of four key digital vertical markets for operators in Europe. It includes revenue forecasts for mobile money (m-money) and payments, digital advertising, mobile commerce (m-commerce)
View ReportFill The Form For Sample Request
