The CSPs and digital transformation: identifying motives and goals

CSPs expect digital transformation projects to improve the way customers perceive and value them, but the ultimate goal is to maximise shareholder returns.

Communications service providers (CSPs) widely acknowledge the importance of digital transformation in helping them to successfully engage with evolving customer behaviour and effectively monetise emerging use cases. Every CSP is adopting a unique path to digital transformation, but the key drivers for investment can be traced back to a set of common factors.

THIS REPORT PROVIDES:

  • an overview of what digital transformation is and why it is important for CSPs
  • an assessment of the four common building blocks of digital transformation projects
  • a summary of the ultimate goals and motives that CSPs have when considering digital transformation projects
  • recommendations for how CSPs can accelerate their digital transformation strategies.

Unveiling Smartphone Trends Arising from the Rise of AI Phones

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Development Trends and Opportunities in the Global Smartphone Radio Frequency Industry (pre-order)

The global mobile communication radio frequency (RF) market has undergone significant changes with the advent of 5G communication. Qualcomms introduction of a comprehensive solution from baseband to antenna has gradually

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Opex efficiency strategies for CSPs and vendors

Opex efficiency strategies for CSPs and vendors market research report available in single user pdf license with Aarkstore Enterprise at USD 4999

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The Focusing on customer engagement: CSPs and vendors must expand their customer care strategies

Communications service providers (CSPs) must adopt a customer-centric approach if they are to meet customer experience benchmarks set out by digital-native companies. In this report, we discuss the different business

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