Pegasystems: customer engagement
Author - Yushan Chen
Pegasystems offers digital solutions in areas of customer relationship management, digital process automation and business process management. The companys core product is the Pega Platform, which is part of its Pega Infinity suite of applications for customer engagement and digital process automation.
This company profile provides:
- a company summary
- a strategy overview
- an assessment of the strengths and weaknesses of Pegasystems customer engagement software.
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